Skip to main content

CLICK HERE to visit the City of Los Angeles Housing Department main website

Emergency Renters' Assistance Program

City of Los Angeles Emergency Renters Assistance Program

PROGRAM UPDATE (August 26, 2021)

GOOD NEWS FOR L.A. RENTERS & LANDLORDS! Starting September 1, 2021, Angelenos can apply for rental assistance.

To help keep Angelenos housed, the City of Los Angeles and State of California announced a new partnership to provide more rental assistance to ensure that every renter and landlord eligible for relief will receive it.

Renters who have already submitted an application to the City’s Emergency Renters Assistance program will receive detailed instructions on next steps from the Los Angeles Housing Department. See more information below.

Please click here to find your status.

Angelenos who have not received notifications of a pending or approved application, or who have not previously applied, will be able to apply beginning on September 1, 2021, to the State of California “Housing is Key” program at HousingIsKey.com. The State’s application will be open to both tenants and landlords. Priority will be given to City of LA residents who originally applied to the City’s program by April 30, 2021. Information is available through the State ERAP hotline at (833) 430-2122, in multiple languages.

Renters who have already applied to the City’s program will be provided with detailed instructions on next steps in an email, text or phone call. See the following four categories to know the next steps of the application process:

  1. City of Los Angeles Approved or in Process Applicants: Applicants who have filed an application with the City of Los Angeles and have been notified that their application has been approved, will be paid by the City. If you are in this group, the City will continue to approve your landlord to receive the payment. If your landlord refuses to participate, your rental assistance will be paid directly to you. We anticipate that payments will be going out in the next few weeks, through the month of October. You will be notified of your status by email, text or a phone call. You will be notified of the payment and months of rental assistance that you receive.

    You can check the status of your application at https://cityoflaprod.service-now.com/eras?id=status_lookup_erap.

    If you are in this group, after you have received rental assistance from the City, but not before, you will be able to apply to the State of California Housing is Key program for any additional months of rental assistance that you need.

    You will not be able to apply to the State’s program while the City is completing your application. You may not apply for the same months for which you or your landlord are paid under the City program. Duplication of benefits is prohibited by the State and Federal Government and is fraud.

  2. Applicants Referred to HousingIsKey: Unfortunately, the requests for rental assistance exceeded the available funding. Applicants for whom there is insufficient funding for rental assistance from the City of Los Angeles will be notified that their application has been referred to the State program. The GOOD NEWS is that beginning September 1, 2021 , you will be able to apply for rental assistance through the State of California “Housing is Key” program. Ample funding is available through the State program for eligible renters and landlords seeking rental assistance, as well as for payments owed for utilities.

    You will need to open an account at the State of California “Housing is Key” program and submit a new application, even though you have previously provided information to the City. Priority will be given to City of LA residents who originally applied to the City’s program by April 30, 2021, and whose application was not funded by the City. The application will be open to both tenants and landlords.

    To apply under the State program, visit housingiskey.com beginning on September 1, 2021. You will need to submit a State application and provide documentation, even though you may have previously submitted information to the City. For assistance with the State application, please contact the State ERAP hotline at (833) 430-2122. Assistance is available in multiple languages to meet your needs.

    If your status on the City of Los Angeles Status Lookup link, shows Referred to apply to HousingIsKey.com, you can apply at the State’s website beginning September 1.

  3. Applicants Already Paid: If you have already received rental assistance from the City paid either directly or to your landlord, and you need additional months of rental assistance, you will be able to apply to the State of California Housing is Key program beginning on September 1, 2021.

    You will not be able to apply to the State’s program to cover rent for the same period (days or months) for which you or your landlord were paid under the City program. Duplication of benefits is prohibited by the State and Federal Government and is fraud. If you are in this group, you would have received a notification with the rental assistance paid and months covered. If you need a copy, please contact us at hcidla.eras@lacity.org.

    To apply under the State program, visit housingiskey.com beginning on September 1, 2021. You will need to submit a State application and provide documentation, even though you may have previously submitted information to the City. For assistance with the State application, please contact the State ERAP hotline at (833) 430-2122. Assistance is available in multiple languages to meet your needs.

  4. New Applicants: City of Los Angeles renters or landlords who have not previously applied for rental assistance can apply through the State program beginning September 1, 2021 via HousingIsKey.com or through the State ERAP hotline at (833) 430-2122.

Please see the additional Frequently Asked Questions below. If you have any questions, please contact us at hcidla.eras@lacity.org or call the City ERAP Call Center at (833) 373-0587.

Program Information and Frequently Asked Questions

Background

The City of Los Angeles, in partnership with the State of California and the federal government, has created the 2021 COVID-19 Emergency Rental Assistance Program (ERAP)  to assist residential renters who have been unable to pay their rent as a result of the COVID-19 pandemic. The Los Angeles Housing Department (LAHD) is charged with the implementation of the ERAP.


About The Program

Information and Eligibility

To be eligible, a household must be obligated to pay rent on a residential dwelling and meet the following requirements:

  1. Residents of the City of Los Angeles, regardless of immigration status. To verify you live in the City of Los Angeles go to: neighborhoodinfo.lacity.org;
  2. One or more individuals within the household have qualified for unemployment benefits or experienced a reduction in household income, incurred significant costs, or experienced other financial hardship, directly or indirectly, due to the COVID-19 outbreak; and
  3. The household income is at or below 50% of the area median income (AMI).*

    2020 HUD Income Limits for Los Angeles (30%, 50% AMI)

    Family Size
    Income Level 1 Person 2 Persons 3 Persons 4 Persons 5 Persons 6 Persons 7 Persons 8 Persons
    Extremely Low (30%) $23,700 $27,050 $30,450 $33,800 $36,550 $39,250 $41,950 $44,650
    Very Low (50%) $39,450 $45,050 $50,700 $56,300 $60,850 $65,350 $69,850 $74,350
    Income Limit
    Family Size Extremely Low (30%) Very Low (50%)
    1 Person $23,700 $39,450
    2 Persons $27,050 $45,050
    3 Persons $30,450 $50,700
    4 Persons $33,800 $56,300
    5 Persons $36,550 $60,850
    6 Persons $39,250 $65,350
    7 Persons $41,950 $69,850
    8 Persons $44,650 $74,350

Eligibility Selection and Payment

Eligible applicants will be chosen through a random selection process to participate in the program. The program is required to give priority to paying past-due, unpaid rent. If selected, the program will now pay 100% of a tenant’s past-due rent beginning on April 1, 2020, due to recent changes to the City and State’s rental assistance program.

Landlords who have participated in the program and have been paid 80% of a tenant's unpaid rent will receive an additional check of 20% to cover the tenant's full unpaid rent between April 1, 2020, through March 31, 2021.

Priority will be given to applications from households with 2020 household income at or below 30% of the Area Median Income and whose application reported rental arrears beginning on April 1, 2020.

Check application status below:

(For submitted applications)

STATUS LOOKUP

If you do NOT have a City of LA application currently open, visit the State website (housingiskey.com) to apply for the California COVID-19 Rent Relief Program. For additional assistance, call (833) 430-2122.

For questions regarding your city application, please call the
ERAP hotline (833) 373-0587
available Monday through Friday from 8:00 a.m. to 8:00 p.m.

TTY line (for hearing or speech impaired): (888) 705-5768


Frequently Asked Questions

General FAQs

Tenants FAQs

Landlords FAQs

*Subject to funding availability, the City may open future applications to renter households with incomes up to 80% of AMI.


Additional Information

> Regardless of participation in any rental assistance program, all tenants impacted by COVID-19 are still protected by both city and state emergency renter protections currently in effect.

> The ERAP is for City of L.A. residents only. Tenants who live in the greater LA County area (87 cities), but do not live in the City of L.A., can apply for rental assistance with the State of California at: housingiskey.com.

> Emergency Renters Assistance Program (ERAP) tracker. View progress and data of the 2021 ERAP.


Disclaimer

Please be aware of scammers. City employees will not ask you for personal information, such as your Social Security Number, over the telephone related to this Initiative. Please use a secure means to transmit personal contact information to the City for this Initiative.

Any personal information provided to the department may be considered public records subject to public disclosure by requesting parties, pursuant to the California Public Records Act, though certain confidential information may be redacted prior to disclosure to requesting parties.

The City of Los Angeles is not responsible for any damages that may arise from the use of, the inability to use, or misuse of the web site and/or materials contained on the web site, or that result from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation, or transmission, or any failure of performance.


Emergency Renters Assistance Fund Logo

City Of Los Angeles
Emergency Renters Assistance Fund

This is a donation page (not application for assistance). LAHD is accepting donations to assist renters/landlords with rent. Your kind donation will help low-wage workers who are facing extreme economic hardship due to COVID-19. Donations to this fund will assist renters in the City of Los Angeles to be able to stay in their homes.

CLICK HERE TO DONATE

COVID-19

To assist residential renters who have been economically impacted by the Coronavirus, the Mayor and the City Council have adopted tenant protections on evictions and rent increases in the City of Los Angeles.

COVID-19 Resources

COVID-19 Renter Protection

Stay Housed L.A.

Stay Housed L.A. is a partnership between Los Angeles County, the City of Los Angeles and local community and legal service providers. The program provides information and resources to keep people of Los Angeles in their homes.

CLICK HERE to visit the City of Los Angeles Housing Department main website