File a Complaint

The Department investigates violations of the Rent Stabilization Ordinance (RSO), No-Fault Eviction Moratorium and the City’s multifamily residential Housing Code. If you have experienced a violation of the RSO, the City's no-fault eviction moratorium or are living under unsafe or unhealthy conditions, file a complaint and we will help you address your housing issues and habitability concerns. 

COVID-19 Renter Protections

Ordinance No.186585 effective March 31, 2020, provided additional protections and effective May 12, 2020, Ordinance No. 186606, further expanded tenants protections during the local emergency in response to COVID-19. Together, these actions are designed to prevent unnecessary housing displacement and to prevent housed individuals from falling into homelessness.

During the emergency period, tenants may not be evicted for failure to pay rent due to the financial impacts related to COVID-19. Tenants will have up to 12 months following the expiration of the local emergency to repay any back rent due.  

For assistance, call the HCIDLA hotline: 1-866-557-7368, or click on the relevant link below to file a complaint.

File a RSO or Eviction ...

Think your rent is being illegally increased, or that you are being illegally evicted? File a complaint ...

Report a code violation

Effective Monday, March 16th, SCEP inspections are suspended until further notice. Inspectors are ...

File an accessibility complaint

File a complaint related to accessibility and discrimination based on disability...